Back-order, Out of Stock & Waiting List
If the product is listed as ‘Available on back-order’ at the time of your order, wait times will apply. You will receive an email advising you of the next available date that your grid will be able to be delivered and you will also be added to the waiting list. If you would like to know the current wait time please send us an email by clicking here, PRIOR to placing an order. If the product is ‘Out of Stock’ you can still email us to be added to the waiting list for the next available week.
Confirmation of Order
A confirmation email of receipt of your order will be automatically sent to you upon submission. A Tax Invoice/Receipt will be issued and emailed to you once the order has been received (please allow 3 business days). You will also receive a link to a form to completed before your Soul Embodiment Alchemy Grid creation will begin. Once we have received your order, payment and your form submission your grid will commence. Grids will be completed and delivered within 10 days from ALL information being received. Thank you for your order.
All cancellations and request for refunds must be made in writing. Once all information has been received, the process will have commenced and no refund will be given. Thank you for understanding.