Cancellation Policy

All cancellations and request for refunds must be made in writing. The deposit is non-refundable, unless Trainer cancels.  In the event of a cancellation a refund is given on balance of payment as follows: More than 14 days cancellation notice, full refund less $150 deposit/administration fee; 7-14 days cancellation notice, 50% refund less $150 deposit/administration fee; Less than 7 days’ notice, no refund and no transfer to the next time this course runs or to any other course regardless of circumstance.

If after the course has commenced, you are unwell or unable to stay and complete the course or attend any part of the course (ie. day 2) you will not be entitled to a refund of any amount. Should you wish to attend the next course, you will be allowed to attend and required to pay a 50% repeater fee for that day (ie. $275 per day x 50% repeat fee = $137.50 additional payment) and you will attend as an additional person (therefore you may be placed into a group of three for practical work). The offer to repeat is only valid for the next immediate course date offered for that course, no extension will be given for future course dates.

Every effort is made to ensure courses are run as per scheduled dates. By The Bay Kinesiology reserves the right to cancel any course due to insufficient enrolments (ie. less than six students). In the event of a course being cancelled, course fees will be refunded or transferred to a future course date.

Please tick box to confirm you have read the cancellation policy and terms and conditions of the course and accept these and wish to proceed with course enrolment through checkout.

Please note that this cancellation policy is only applicable to course enrolments, and doesn’t apply to course manual purchases.